2025 — AUG 2026
01
GoDaddy
Inbound Sales
Helped customers choose the right domains, protection, hosting, and website products through practical discovery and technical fluency.
OPERATOR 010 / 5RECORDS ACCESSED
OPERATOR FILE // VERIFIED
I solve the problem
behind the problem.
Technical support, customer experience, security, and digital products. Ten-plus years turning complicated systems into useful outcomes.
01
Profile
MULTIDISCIPLINARY OPERATOR
Clear thinking.
Useful systems.
Less theater.
I work where people, technology, and business problems collide. My background spans Apple, GoDaddy, and Dryfter Bloom, with hands-on work across technical support, customer experience, web products, AI workflows, and content systems.
The throughline is simple: understand what is actually broken, remove friction, and leave the system better than I found it.
BA Game Design & Development CompTIA Security+
02
Personnel Archive
EMPLOYMENT RECORD // DECLASSIFIED
Built in the field.
2019 — NOW
02
Dryfter Bloom
Founder
Founded a digital media brand focused on remote work and technology, delivering on‑demand resources and tools to a global community of remote workers.
2022 — 2023
03
GoDaddy
Website Specialist II
Built and optimized customer websites, resolved technical issues, and contributed to a 25% revenue increase while maintaining strong customer satisfaction.
2013 — 2020
04
Apple
Creative Media + Technical Support
Resolved hardware and software issues across phone and chat. Cross-team knowledge sharing contributed to a 15% reduction in support tickets.
03
Operations
SELECTED CASE FILES // 0 OF 4 OPENED
Ideas made operational.
04
Abilities
INTERACTIVE CAPABILITY TREE
Range, with receipts.
01
Engineering
- Next.jsBuilt Dryfter OX, Dryfter GO, and The Vice Collection.
- TypeScriptUsed across production web products and structured data systems.
- SupabaseDesigned authentication, saved data, analytics, and feedback workflows.
- APIsIntegrated mapping, email, AI, authentication, and analytics services.
- SwiftUIBuilt VideoClipper's local-first iOS interface and private library.
02
Security
- Security+CompTIA Security+ certified.
- Fraud analysisApplies evidence-based judgment to account and transaction risk.
- IAMImplemented authentication, authorization, protected routes, and user tiers.
- Threat awarenessDesigns around abuse cases, data exposure, and account compromise.
- Data protectionBuilt local biometric protection and privacy-aware storage flows.
03
Creative
- Web designDesigned product, editorial, service, and portfolio experiences.
- AI workflowsCreated staged reasoning and formatting pipelines for useful outputs.
- Content strategyBuilt Dryfter Bloom's editorial and self-service content systems.
- SEOImplemented structured data and search-led information architecture.
- Game designBA in Game Design & Development, applied here through interaction systems.
05
COMMUNICATIONS TERMINAL
Have a difficult problem?
Send the signal. I’m interested in technical support, fraud and risk, customer experience, AI operations, and product work where good judgment matters.